Privacy Policy

Effective date: 07/05/2026

At Field Services Recovery Ltd ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us through our online forms.

1. Who We Are

Field Services Recovery Ltd
Unit 4 Strashleigh View
Lee Mill Industrial Estate
Ivybridge
Devon
PL21 9GS

Email: info@fieldservicesrecovery.com
Website: www.fieldservicesrecovery.com

For any questions about this Privacy Policy or your personal information, please contact us using the details above.

2. Information We Collect

We may collect and process the following personal data:

Name
Email address
Telephone number (if provided)
Company name (if provided)
Details submitted through our contact forms
IP address
Browser/device information
Website usage data collected through cookies and analytics tools

Where you apply for employment through our website, we may also collect:

CV / résumé
Employment history
Qualifications and certifications
Cover letters or supporting statements
References (where supplied)
Any other personal information voluntarily included in your application

3. How We Use Your Information

We use your information to:

Respond to enquiries submitted through our website
Provide information about our services
Process job applications and recruitment enquiries
Assess suitability for employment opportunities
Contact applicants regarding vacancies
Improve our website and customer experience
Monitor website performance and security
Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

Under UK data protection law, we process your personal data on the following legal bases:

Consent
Legitimate interests
Contract performance
Legal obligation

5. Cookies

Our website uses cookies to improve functionality and understand how visitors use our website.

Cookies may include:

Essential cookies required for website operation
Analytics cookies to understand visitor behaviour and improve performance
Preference cookies to remember settings

You can manage cookies through your browser settings. Where required, we will request consent before placing non-essential cookies.

6. Third-Party Services

Our website is hosted and operated using services provided by GoDaddy. As part of operating our website, technical information such as IP addresses, browser information, cookies, and website usage data may be processed.

We may also use third-party services integrated into our website for analytics, security, spam prevention, and customer communication where necessary.

7. Data Retention

General enquiry submissions are typically retained for up to 24 months.

Job application information, including CVs and supporting documents, may be retained for up to 12 months after recruitment activity has concluded, unless we are required by law to retain it longer or you consent to longer retention for future opportunities.

8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration, or disclosure.

9. Your Rights

Under UK GDPR, you have rights including:

Access to your personal data
Correction of inaccurate information
Erasure of personal data (where applicable)
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent where consent is relied upon

You may also complain to the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.

10. Contact

For privacy enquiries, contact: